Privacy Policy

Privacy Policy

Introduction

Welcome to https://elderly-care-la-grulla-texas.primarycareaid.com (hereinafter referred to as “Elderly Care La Grulla Texas,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy details how we collect, utilize, and safeguard data belonging to our users in adherence to global data protection laws and regulations, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and others.

Scope

This policy covers all aspects of our online presence, including our website, mobile applications, services, and products offered under the Elderly Care La Grulla Texas brand. However, please note that it does not extend to third-party platforms, applications, or services accessible through links on our site, as these have their own privacy policies that govern data handling.

Processing Activities

This policy outlines our practices when users engage in the following:

  1. Utilizing our applications and services as authorized users.
  2. Visiting websites linked to this Privacy Statement.
  3. Receiving communications from us via email, calls, or text messages (SMS).

Personal Data Collection

We collect various forms of personal information, including but not limited to:

  • Account Information: Details required to create and manage user accounts.
  • Payment Information: Credit card details and billing addresses for transactions.
  • Financial Information: Banking information for direct deposits or payments.
  • Purchase Information: Order history and product preferences.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information.
  • Location Data: GPS coordinates and other location-based services data.
  • Feedback: User reviews, ratings, and comments.
  • Social Media Information: Data from social media platforms when users interact with our content.
  • Product Information: Preferences, reviews, and purchases related to our products.

We collect this data through direct user input, website interactions, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties, subject to their privacy policies.

Cookies

Elderly Care La Grulla Texas uses cookies to enhance user experience and for analytics purposes. Cookies are categorized as Strictly Necessary, Preferences, and Analytics:

  • Strictly Necessary: Ensure basic functions of our website and applications.
  • Preferences: Remember user preferences and settings.
  • Analytics: Collect data on website usage and visitor behavior to improve our services.

Users can manage non-essential cookies through our Cookie Manager, giving them control over their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once these purposes are achieved, we securely delete or anonymize the data in accordance with established data retention policies.

Security Measures

We have implemented robust organizational and technical safeguards to protect user data. This includes encryption for data in transit and at rest, secure third-party processing, and regular security audits to identify and mitigate potential risks.

Children’s Privacy

Our services are not directed towards children under 18 years of age, and we do not knowingly collect personal information from them.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data:

  • Access, rectification, erasure, or restriction on processing your data.
  • Portability of data to another controller.
  • Objection or withdrawal of consent for data processing.
  • Right not to be subject to automated decision-making and profiling.

To exercise these rights or have any data-related inquiries, please contact our privacy team at [email protected] or via postal mail to the address provided on our website.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website, and we encourage users to review these changes regularly.

Contact Information

For privacy-related matters, general inquiries, unsubscribe requests, or data access requests, please reach out to us via: